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Four ways to get a better understanding of your cafe’s customers

80% of businesses say they deliver “superior” customer service.

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But only 8% of customers agree with them.

There’s power in the personal touch: nearly 90% of customers say that they would pay more for better customer service.

It’s no longer the case that customers will frequent one place. There’s far more choice around than even ten years ago, and with that comes customers who are far more willing to shop around and look for exciting new experiences -- or vote with their feet if they’re not satisfied.

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Five ideas to keep your bar buzzing during Dry January

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Five ideas to keep your bar buzzing during Dry January

Across the country, millions of Brits are giving up alcohol for January in 2018 -- as many as 3.1 million according to a recent YouGov poll. That’s over 1 in every 21 of us.

And Dry January has been linked to lower levels of drinking in the long-term: a study at the University of Sussex tracked how much 900 Dry January participants drank after the month had ended. While only 4% of participants kept teetotal, 72% of participants drank less over a six month period.

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Five coffee shop trends you can’t afford to miss in 2018

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Although top-notch coffee goes back a long way, speciality coffee has swept the market in recent years, going from niche pursuit to serious business.

 

 

 

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So, this is Christmas

We might offer 5* support, but even our support elves need to take Christmas off.

Our support team is out of the office on Christmas Day, Boxing Day, and New Year’s Day. 

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You’ll be able to get support from 9am until 6pm on the 27th, 28th, and 29th of December, though, and you’ll be able to access our support agents via email, phone, and live chat.

We’re open for business again on the 2nd of January and onwards.

We at Nobly wish you a very merry Christmas and the happiest of New Years.

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Get your Cafe or Restaurant’s Christmas off to a flying start with these 6 simple tips

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December is coming up fast, and with December comes the holiday season. For the food and beverage industry, this time of year can represent one of the biggest challenges of the year, but also one of the biggest opportunities, as hungry and thirsty shoppers hit the streets in droves. 

Christmas is also a great marketing opportunity: just think about all of the Christmas ads. In recent years, they have become hyped as much as any blockbuster movie premiere.

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Six simple ways to increase footfall to your coffee shop and send your sales sky-rocketing

Flying man illustration-1.pngSlow day at your coffee shop? Just the espresso machine for company? We’ve all been there. When your cafe is buzzing and the till keeps ringing, it’s great. But when business is slow and footfall is low, the days just drag, don’t they?

Running a coffee shop can be a tricky business sometimes. You can have the finest coffee beans in the world and make latte art worthy of Picasso, but that’s no good if there’s no-one about to drink it. Well, what if you could have customers queueing out the door?

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Bring in New Customers with These Four Simple Steps to Great Events in your Cafe

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When you’re running a coffee shop, getting more people through the door is always the goal. More customers means more sales, and more sales means more profits.

But how?

Think retail; think entertainment; think “retailtainment.” Putting on innovative, memorable events in your cafe, or using your shop as a space that others can hire out, is a great way to bring customers flocking to your store.

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Birmingham Coffee Festival - Recollection | Nobly POS

Last weekend, the Nobly POS team had the opportunity to enjoy a trip to UK’s second biggest city for a caffeine infused weekend!

Topics: Insider

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LOVE SAVES THE DAY 2017

 If you like music, dancing, good food and all together a good time, Love Saves the Day is the place to be!

Topics: Insider

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Birmingham Coffee Festival | Nobly POS

(Photo Credit: Birmingham Coffee Festival Instagram) 
 

If you love coffee, you are going to love Birmingham Coffee Festival! Held on the 1st and 2nd July, at The Custard Factory in Digbeth, it is an amazing event, promising an experience to like no other, especially if you are a lover of authentic coffee. At the event there will be over 40 independent coffee roasters who still practice the artisanal skill. Come and join us in this unique adventure as we try some of the best and independently owned coffee in the UK.

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